Learn how to view, manage, and create partner connections from your dashboard
Partner connections let you safely share device control with trusted users. Once connected, partners can view and control only the devices and features you explicitly allow.
Prerequisites
- You have a dashboard account and are signed in
- You know your partner’s username or their exact email address
- Devices are registered to the correct account (see device ownership guidance)
Invitations work across mobile and desktop. The steps and screens are the same on both.
Access partner settings
Go to Settings → Partners to view existing connections, send new invitations, and manage partner permissions.
Manage existing connections
From the Partners page, you can:
- See all active partner connections and their status (Pending, Active, Removed)
- View each partner’s username and what they can control
- Open a connection’s details with Manage to edit or remove it
Removing a partner immediately revokes their access to your devices. This action is permanent—re-adding them requires sending a new invitation.
Create a new partner invitation
Open the Partners page
Go to Settings → Partners in your dashboard.
Start a new invitation
Select Create invitation at the bottom of the page.
Choose how to invite and enter details
You can invite a partner in two ways:
- Search by username — Enter the username of someone already on the platform
- Invite by email — Enter the exact email address of the person you want to invite
Email search requires an exact match. Partial emails will not return results. If the email isn’t registered, we’ll send an invitation to join the platform.
Send invitation and wait for acceptance
Send the invite. Your partner will receive an in-app notification (and an email if they’ve enabled Sharing Events in Email Preferences). The connection becomes Active once they accept.
You’ll see the new entry listed with status Pending until your partner accepts.
Understand partner roles
The platform uses a device owner/controller model:
- Device owner — Registers devices on their account and grants access to partners
- Controller — Receives permission to view and control the owner’s devices per granted scope
As a controller, you can switch to the owner’s account view at any time by selecting the account name in the top-left corner of the dashboard. This lets you access and control the shared devices without logging out.
For Lockbox users: enabling Give Up Control hands full control to your assigned partner and disables your own lock actions. See details in Chastity Lockbox FAQs.
Remove a partner
- Open Settings → Partners
- Select Manage on the connection
- Choose Remove partner and confirm
Once removed, the partner no longer sees your devices or controls. If needed later, send a new invitation.
What your partner sees
- A notification to accept or decline your invitation
- Your account available in the top-left account switcher after acceptance
- Only the devices and controls you’ve shared with them
Troubleshooting
- Use the exact email address. Partial matches won’t work.
- If they’re new, invite them by email so they receive a sign‑up link and can accept after registration.
- Confirm the device is registered to the owner’s account (see
device ownership policy
) - Refresh the dashboard after acceptance - For Lockbox, make sure the correct account has control (see Give Up Control in Lockbox FAQs)
- Check your connection’s status on Settings → Partners
- Ask your partner to refresh and look for the in‑app notification
- Make sure Sharing Events notifications are enabled in Email Preferences if you expect email alerts